Landlords

WELCOME TO SOUTH UNITED

With our experience and expertise, we will take the hassle out of running your rental property and manage the entire process for you from start to finish.

Due to the ever changing government legislation it has become increasingly more important to understand the changes that have taken place and to comply with these.

We offer competitive rates and provide expert management services to ensure you get maximum return from your assets. We want to make this journey simple and alleviate the complexities and stress.

We have seen a significant uptake in landlords engaging the services of property management companies to protect themselves and their valuable asset.

You can trust in us to take care of your property all while adhering to the appropriate laws on your behalf.

What We Can Offer You

Marketing Your Property

At South United we use a wide range of marketing initiatives and digital platforms to promote your property in the best and most efficient way while finding you the best available tenant. Your property will be a part of comprehensive advertising on popular sites such as trademe.co.nz, realestate.co.nz, Facebook, and here directly on South United website. All property viewings are created from the most up to date photos, data and technology available.

Tenant Selection

Selecting the right tenant is critical in protecting your investment from financial and physical harm. At South United we are unapologetically thorough when it comes to vetting applications and finding suitable tenants to match the property and landlords’ requirements We strive to match the right tenants to the right properties always. Using industry best-practice tenant screening, all prospective tenants are required to go through our same checks that include the following:

Employer reference.
Previous landlord reference
Any Tenancy Tribunal orders online.
Credit checks completed by Centrix.

Protecting Your Investment

Our unique point of difference is that we are dedicated and we use proven systems. These include:

Monitor rent payments with zero tolerance for rent arrears, we have strict procedures in place that include, phone call, text, emails, letters, and a visit.
Bond collection – 4 weeks bond collected and lodged with Tenancy Services.
All maintenance and other property related expenses are paid directly from the rent and detailed on your monthly statement. We can also pay rates and insurances on your behalf.
Regular detailed inspection reports identify any repairs and maintenance issues. The reports include photographs.
We work closely with a trusted network of tradespeople so the job gets done correctly, on time, and with competitive pricing.
Mediation and tribunal representation.

Outstanding Management

We take the hassle out of being a landlord:

Competitive and affordable management costs.
Landlord payments – you get paid on the 1st and 15th of each month, or next business day direct credited into nominated bank account. A detailed financial statement is sent for every payment made.
Latest and reliable software systems for accounting and maintenance processes.
Compliance and risk Management – we take care of ensuring your property is compliant to the appropriate industry regulations including the healthy homes standards.
Tenant Management – we strive to develop and maintain a good relationship, friendly yet professional in accordance with the Residential Tenancies Act.
General advice on the latest legislation changes, market trends and market rent reviews.

landlordFrequently asked questions

How much will your service cost me?

At South United we charge 6% + GST of rent collected and any repairs, maintenance, and renovations carried out, or invoices paid on your behalf. There is no extra charge for routine inspections, administration, monthly and end of year financial statements and mediation or any appearances we make at the Tenancy Tribunal on your behalf. Our fee is very competitive, and these costs may be tax-deductible.

How often will you pay me?

We pay twice a month by directly crediting funds into your account. A comprehensive monthly statement detailing funds collected and disbursed on your behalf gets emailed to you on 1st working day of each month. Invoice copies of accounts paid are included.

Do you collect a bond?

Yes. The Residential Tenancies Act requires that no more than four weeks bond be collected. Unless otherwise agreed, South United considers three weeks to be the minimum that should be paid. The bond is paid before the tenant takes possession and held by the Bond Centre until the tenant vacates.

Will I be charged for a vacant property?

No.

Does South United guarantee me for any loss of rent?

No.

What if my tenant doesn’t pay the rent?

Rents are computer monitored, enabling us to act very quickly when a rental payment is missed. The debt recovery process commences immediately. While we take every possible action to resolve the matter, in some cases it may be necessary to take the tenant through the mediation process or to the Tenancy Tribunal. If this is the case you will not be charged for our time. Landlords will be charged application fee cost which currently is $20.44 incl GST.

I will be moving overseas—can you handle all repairs?

Yes. We use a range of contractors who are highly skilled, competitively priced and quick to respond to our calls. If you have a preference for any particular tradesperson we would be pleased to accommodate this. Legally, if you are overseas for 21 days or more, you are required to appoint someone to manage your property.

How often will you inspect my property?

Inspections are carried out on a regular basis. We normally carry out three inspections each year unless and otherwise instructed / agreed before the start of the management

Be sure to check what your insurance policy states as well, as they do generally have a set frequency. Pass this onto your property manager and we will set it as what is required.